Terms Of Service

Cross-Border Health Checkup / Medical Aesthetics / Medical Treatment + Travel Service Disclosure Terms

Applicable Services: In-depth health checkups in China, medical aesthetics and anti-aging, major illness/specialty appointment treatment, VIP cultural wellness travel itineraries
Service Provider: AICO International Travel + Health (AICO)

1. What We Provide (Scope of Services)

AICO provides one-stop “medical and health resource coordination + premium travel hospitality” services, including:

1.1 Health and Medical Coordination

  • Appointments at international-standard health checkup centers (Essential / Premium / Ultimate / Royal packages)

  • In-person consultations and provider coordination for medical aesthetics procedures (brow and eye lift, mid-face lift, platysmaplasty/neck lift, etc.)

  • Coordination for vision correction services (laser correction for nearsightedness / ICL lens implantation / trifocal lenses for presbyopia, etc.)

  • Resource matching for major illness/specialty treatment (oncology, cardiovascular and cerebrovascular, reproductive medicine, dental, ophthalmology, etc.)

  • Medical record organization, bilingual Chinese-English reports, and medical interpreter accompaniment

  • Handoff of doctor information between China and overseas; remote follow-up after checkups/procedures

1.2 Travel and Trip Support

  • Visa document assistance, private airport pickup, airport VIP lounge

  • Premium hotels / wellness stays, dual-concierge support

  • VIP small-group cultural trips (4–6 people) to Yunnan / Beijing / Zhangjiajie / Jiuzhaigou / Chongqing, etc.

  • Dining, cultural experiences, and light travel arrangements during recovery

2. What You Must Know Before Booking

  1. Checkup/medical aesthetics results vary based on individual differences, equipment, age, and medical history.

  2. Medical aesthetics procedures may involve swelling, recovery periods, and differences in aesthetic preferences. You must follow your provider’s aftercare instructions.

  3. For major illness appointment treatment: subject to the hospital’s final admission/acceptance, in-person consultation, and ethics review.

3. Standard Service Process

  1. Health questionnaire + needs consultation

  2. Plan and written quote (checkup / medical aesthetics / treatment + cultural travel)

  3. Pay deposit → create your intake file → translate medical records

  4. Book providers / specialists / visa / flights and hotels

  5. Arrival airport pickup → health services performed → bilingual reports

  6. VIP cultural wellness travel (dual concierge + interpreter)

  7. Airport drop-off and departure → remote follow-up after returning home

4. Fees, Cancellations/Changes, and Risks

  • Cancellation before hospital/checkup center confirmation: 10%–20% service fee deducted.

  • Cancellation after hospital/medical aesthetics provider confirmation: service fee is non-refundable; flights and hotels follow supplier policies.

  • Post-procedure recovery differences due to personal constitution: AICO will follow up, but is not responsible for a free revision/redo (unless it is the provider’s responsibility).

  • Visa denial / customs interception / policy changes: if not caused by AICO’s fault, incurred costs are non-refundable.

  • If the client conceals medical history, medications, or allergies: the client bears the risk.

5. Language, Medical Records, and Privacy

  • Medical interpreter accompanies you throughout; reports are bilingual in Chinese and English.

  • Medical records are organized in internationally accepted formats and can be sent to your primary care doctor back home.

  • Personal information is stored encrypted and used only for appointments / customs clearance / claims / follow-up.

  • Private VIP treatment areas are arranged; client identity is not disclosed.

6. Limitation of Liability (Web Version)

AICO is a cross-border health and wellness travel service provider.
The accuracy of checkups, safety of medical aesthetics, and surgical treatment outcomes are the responsibility of licensed medical institutions and physicians in China.
AICO compensates only within the scope of service faults such as “booking errors, missed airport pickup, major interpretation negligence, or misappropriation of funds,” up to a maximum of the service fees received.

7. Compliance Statement

  • Medical aesthetics procedures use original-manufacturer-authorized equipment; laminar-flow, injection, and observation areas meet compliance standards.

  • We encourage you to purchase: international medical insurance + travel accident insurance + medical evacuation insurance.

8. Governing Law

  • This notice is governed by the laws of the People’s Republic of China.

  • Disputes will first be resolved through negotiation; if negotiation fails, they will be submitted to the court of competent jurisdiction where AICO is located.

  • Medical tort claims may be asserted separately against the actual medical institution under China’s Civil Code.

9. Website Checkout Pop-Up (Ready to Use)

Pop-up before clicking “Book Now / Proceed to Payment”:

I have read and agree to (AICO Cross-Border Medical + Travel)

☑ I understand that AICO is a cross-border health checkup / medical aesthetics / treatment + premium cultural travel service provider.
☑ The passport, medical history, medication, and allergy information I provide is true and complete.
☑ I understand that specialist scheduling, visas, flights, and medical aesthetics recovery times may change.
☑ I agree that medical and medical aesthetics responsibilities are borne by partner medical institutions/physicians, and AICO only bears service coordination responsibility.
☑ I understand what is and is not included in the fees, and I accept the AICO Service Disclosure Terms and Privacy & Medical Records Terms.

[ I Agree to All of the Above ]
[ Confirm and Pay ]

If unchecked → cannot proceed to payment page.